Customer satisfaction

At VRR we like to go the extra mile to make our customers happy. That includes collaborating to find the perfect transport solution and sharing our knowledge and technical skills to create high quality ULDs. Every now and then we survey our customers to learn what we're doing right and what we could do different to make them even happier. 

Below you'll find the results from our latest survey. 

What our customers say about us

"Quick response, clear advise, always able to adjust to our needs"

"I would recommend VRR as the containers are EASA certified and VRR is extremely supportive"

"Dedication, Kindness and always focussed on solutions."

"While working with VRR I am always learning something in a positive manner."

"VRR understands our challenges and gives us suitable advice."

We're working on improving:

Proactiveness

Service

Fulfilling commitments