Customer satisfaction

At VRR we like to go the extra mile to make our customers happy. That includes collaborating to find the perfect transport solution and sharing our knowledge and technical skills to create high quality ULDs. Every now and then we survey our customers to learn what we're doing right and what we could do different to make them even happier. 

Below you'll find the results from our latest survey. 

What our customers say about us

"Quick response, clear advice, always able to adjust to our needs" - Leasing company

"I would recommend VRR as their containers are EASA certified and VRR is extremely supportive" - Airline

"Dedication, Kindness and always focussed on solutions." - Horse transport specialist

"While working with VRR I am always learning something in a positive manner." - Delivery service provider

"VRR understands our challenges and gives us suitable advice." - Japanese client

We're working on improving: